Sugar Cookie

At Glo Candle Bar Co., we strive to ensure your order reaches you in perfect condition and in a timely manner. Please review our delivery policy for more information on shipping and handling.

All orders are processed within 5-7 business days. Once your order is processed, it will be shipped out via Canada Post or UPS.

• We use Canada Post or UPS for our shipping services. You will receive a tracking number via email once your order has been shipped.
• If you choose shipping without tracking, please note that we are unable to replace your order if it is lost during transit.

We offer free shipping within Canada on orders over $150. This offer cannot be combined with other discounts or promotions.

You can track your order using the tracking number provided in your email once your order has shipped.

If you have any questions or concerns regarding your order, please contact us at info@glocandlebar.co. We are here to assist you and ensure your shopping experience with us is seamless and enjoyable.

Thank you for choosing Glo Candle Bar Co. for your candle needs!

To ensure a safe and enjoyable experience with your coconut soy wax wooden wick candles from Glo Candle Bar Co., follow these guidelines. Each candle includes a safety label at the bottom for your reference.

1. Trim the Wick: Keep the wooden wick trimmed to 1/8 inch before each use to prevent excessive flickering and smoking.


2. Burn in a Safe Area: Always burn your candle on a heat-resistant surface, away from flammable materials and drafts.


3. Keep Away from Children and Pets: Ensure candles are out of reach to avoid accidents.


4. Do Not Burn for Too Long: Limit burn sessions to 3-4 hours to prevent the candle from overheating and creating a large flame.


5. Never Leave Unattended: Always stay nearby while your candle is burning. Extinguish it if you need to leave the room.


6. Keep the Wax Pool Clean: Regularly remove any debris from the melted wax to ensure a clean burn.


7. Allow Wax to Melt Evenly: Let the wax melt across the entire surface before extinguishing to prevent tunneling. If the wax does not melt evenly, use a piece of aluminum foil to create a "tent" around the top of the candle, leaving an opening at the top. This will help distribute heat evenly and melt the wax around the edges.


8. Understanding Scent Throw: Our candles may have a softer scent throw compared to synthetic fragrances due to the natural ingredients used. The scent throw can vary based on room size, airflow, and personal sensitivity. Placing our candles in a smaller room will result in stronger scent throw.


9. Maintain Scent Performance: To prevent scent blindness, alternate between different candle scents on a day to day basis.


10. Extinguish Properly: Use a snuffer or blow gently to extinguish the candle. Do not use water as it can cause the hot wax to splatter and the container to break.


11. Avoid Drafts: Keep candles away from vents, fans, and open windows to prevent uneven burning and soot.


12. Store Properly: Store your candles in a cool, dry place away from direct sunlight to maintain their quality.

Warning: Do not put out your candle with water. Doing so can cause the hot wax to splatter, potentially leading to burns or container breakage. Always follow the recommended methods for extinguishing your candle.

By following these safety tips, you can enjoy your Glo Candle Bar Co. candles safely and maintain their scent for a longer-lasting aromatic experience. For additional safety information, please refer to the safety label at the bottom of each candle.